A leading healthcare recruitment firm

A leading nurse staffing company does seamless recruitment and provides attractive placements.

This California based healthcare recruitment and placement firm needed help to increase its sales and reduce operational costs. The strategy was to take advantage of outsourcing; reduce overheads and operational costs while maintaining a high level of excellence. The customer wanted to outsource the following processes:

  • Sales
    • Lead Generation
    • Marketing Campaigns
    • Reference Checks
    • Cold Calling
    • Records Management
  • Operations
    • Timesheets
    • Fax Processing
    • Data Entry
    • Front Desk Operations
    • Compliance Processing
    • Per Diem Recruitment
    • Finance Analysis
Compvue Solution
  • Organized a team of qualified professionals who had prior experience with leading service providers in the industry including recruiters, nursing graduates, accountants, operation managers and salespersons.
  • Transitioned the process using a well-defined transition methodology, ensuring that the processes were fully analyzed, mapped, documented and implemented as per the requirements.
  • Carried out a structured review with the client to ensure that the process was migrated seamlessly.
  • Setup a new inbound and outbound contact center in Manila to support increased client demand.
  • Increased productivity.
  • Improved accuracy.
  • Higher profits.